Privacy Policy

Hide Out of Stock by PrimeGate LLC · Last updated May 12, 2026

This policy explains what data Hide Out of Stock (“the App”, “we”) accesses and stores when you install it on your Shopify store. We are committed to collecting only what we need to operate the App.

1. Who we are

Hide Out of Stock is published by PrimeGate LLC. For privacy questions, contact albeikmhd@gmail.com.

2. What the App does

Hide Out of Stock automatically hides products in your Shopify catalog when they go out of stock, and restores them when stock returns. It also offers an optional collection filter and a daily safety-net sync.

3. Data we access from your Shopify store

When you install the App, you grant the following permissions, used only to perform the features above:

• read_inventory — read inventory levels to detect when items are out of stock.
• read_products — read product information so we know which products to act on.
• write_products — change a product’s status to draft (hide) or active (restore).
• read_themes — list themes for the optional theme embed (redirecting /collections/all).
• write_online_store_navigation — create and remove URL redirects on your store when the optional “Redirect hidden URLs” feature (Pro plan) hides or restores a product, so visitors are forwarded to a relevant collection instead of seeing a 404.
• write_publications — unpublish a sold-out product variant from your Online Store, and re-publish it when it’s restocked, for the optional “Hide unavailable variants” feature.

4. Data we store

We store the minimum needed to run the App on your behalf:

• Your shop domain (e.g. your-store.myshopify.com).
• An offline access token issued by Shopify, used to call the Shopify Admin API.
• App settings you configure (enabled/disabled, watched collections, welcome state).
• IDs of products the App has hidden, so it can restore them later.
• Internal event logs (e.g. “product X was hidden”) used for the in-app stats panel.

We do not store customer personal information (no names, emails, addresses, or payment data).

5. Data we do not collect

• We do not collect or store information about your customers.
• We do not sell or share your data with third parties for advertising.
• We do not use third-party analytics or tracking on the App admin interface.

6. Where data is stored

The App runs on Cloudflare Workers and stores data in Cloudflare D1 (a managed SQL database). Cloudflare acts as our infrastructure sub-processor. See Cloudflare’s privacy policy.

7. How long we keep data

We keep your data for as long as the App is installed on your store. When you uninstall, Shopify sends an app/uninstalled webhook and we immediately delete all data associated with your shop. We also handle Shopify’s mandatory compliance webhooks (customers/data_request, customers/redact, shop/redact); because we do not store customer personal information, these requests have nothing to redact, but we acknowledge them per Shopify’s requirements.

8. Your rights

You can uninstall the App from your Shopify admin at any time, which triggers full deletion of your data within our systems. You may also email us at albeikmhd@gmail.com for any data-related request.

9. Security

All connections to the App use HTTPS. Webhook calls from Shopify are verified with HMAC signatures. Access tokens are stored only in our database and are never exposed to the merchant admin UI or to third parties.

10. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent change. Material changes will be communicated via the App listing.

11. Contact

For any question about this policy or your data, please email albeikmhd@gmail.com.